Accommodation Service Manager Cover Letter Template

Dear Hiring Manager, I recently led a team of accommodation staff through a busy winter period and kept services running with only two incidents reported after shift handovers. We used a simple scheduling tool to coordinate 24/7 coverage across three properties, and I kept response times under 15 minutes for urgent guest requests. That experience shows how practical planning and steady communication support smooth operations, even when demand spikes. I’m drawn to [Company Name] because I value clear procedures and dependable service. My focus is on team management, rostering, and conflict resolution, with a track record of adhering to standards and keeping inventories in check. I’ve supported cross department coordination to ensure guest services move seamlessly with housekeeping and maintenance, and I’m comfortable using guest feedback to refine processes without overcomplicating the workflow. At [Previous Company], a routine stock check revealed gaps in essential supplies for peak season. I reorganised the inventory process, trained the team on accurate counts, and introduced a monthly audit. We significantly reduced last minute shortages and improved supply tracking accuracy by about 25 percent, which reduced guest wait times and improved overall service delivery. It’s practical work that keeps front desk and in‑room service aligned. I’m available for a chat about how I can contribute to your team and help sustain high standards across your accommodation services. It would be good to discuss the role and next steps when convenient. Kind regards, [Your Name]