ICT BA Cover Letter Template

Dear Hiring Manager, I recently helped a mid-size retailer reduce project churn by clarifying requirements and streamlining stakeholder feedback loops. In my last role I mapped a complex order-to-cash process and delivered a requirements specification that cut rework by 30 percent in the first quarter after go live. I’ve got a practical sense for what users need and how to talk through trade offs with both business and tech teams. I work well with business analysts, product owners and delivery leads to gather clear needs and translate them into functional and technical specs. I’m comfortable with process modelling, data analysis, risk evaluation and user training. I’m keen to bring a calm, methodical approach to [Company Name] and help the team build fit-for-purpose ICT solutions while keeping stakeholders aligned. At [Previous Company], I ran workshops with operational staff to document current workflows and identify gaps, then produced use cases and workflow diagrams that informed system changes. The work helped significantly improve data quality and reduced manual checks. I also designed short training materials and ran post-implementation support to ensure teams could use the new features effectively. I’m available for a chat about how my background fits the ICT BA role at [Company Name]. If you’d like to discuss timelines, deliverables or next steps, I’m happy to connect. Kind regards, [Your Name]