ICT Infrastructure Engineer Cover Letter Template

Dear Hiring Manager, I’ve been hands on with designing and maintaining business networks for over a decade, and I’ve found that steady, well-documented configurations save days when incidents occur. At the core, I focus on reliable connectivity, clear change control and practical security measures that actually fit the way the team works. In my last role I helped stabilise a growing WAN with a mix of fibre and VPNs, keeping downtime under four hours per quarter and reducing ticket volumes by guiding change tickets with better runbooks. I’m keen on building resilient infrastructure, from network design and hardware config to automated monitoring and incident response. My experience covers configuring switches and firewall rules, implementing backup and disaster recovery tests, and drafting project plans that explain what we’re changing and why. I’ve also contributed to security hardening and auditing, and I’m comfortable working with both ops and development teams to align infrastructure with business needs. One practical example comes from a project at [Previous Company] where we migrated core services to a new hyper‑converged platform. I documented the migration steps, ran validation testing, and established performance baselines that informed subsequent capacity planning. We significantly improved mean time to detect issues and reduced post‑implementation rework by sharing clear runbooks and escalation paths, which kept the project on track and supported smoother handover to support. I’m interested in the ICT Infrastructure Engineer role at [Company Name] and would be glad to discuss how my hands‑on background and process‑driven approach can fit your team. I’m available for a chat this week or next. Kind regards, [Your Name]