ICT Systems Manager Cover Letter Template

Dear Hiring Manager, In my recent role managing our on premise and cloud hosted systems, I stabilised a fluctuating environment by tightening change controls and improving backup testing. For [Company Name], I would bring a calm, methodical approach to keeping servers up and data safe, with a focus on predictable performance. We cut unplanned outages by 40 percent after implementing a standard operating procedure for incident response and weekly review of alert patterns. I align with what you need on system administration, server management and security compliance. My day-to-day involves installing and maintaining OS and database layers, handling user access and permissions, and coordinating with security to meet policy requirements. I’m comfortable with ticketing, capacity planning, and documenting change requests so the team and users know what to expect. One concrete example: we faced a two day outage after a failed storage array. I led the diagnosis, coordinated the failover, and revalidated backups before bringing services back online. We then revised the disaster recovery tests and added automated verifications, which reduced recovery time by half and significantly improved data integrity ratings across the environment. I’m available to discuss how I can support the IT team at [Company Name]. I can be reached to arrange a time for a chat and to share more detail on my approach to secure, reliable ICT operations. Kind regards, [Your Name]