Professional it help desk resume template designed for Australian roles. Includes ATS-optimised formatting, key skills, and expert guidance to help you land your next position.
SARAH JOHNSON
IT Help Desk
sarah.johnson@email.com | 0412 345 678
Melbourne VIC 3000
Skilled it help desk with experience in software and hardware requirements analysis and responds to software and hardware queries. Proven track record of contributing to team success and achieving objectives in professional environments.
Professional Services Pty Ltd
This template is specifically designed for Australian it help desk roles and optimised to pass Applicant Tracking Systems used by employers across Australia.
See also: Resume templates for related roles
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Key skills, responsibilities, and ATS tips specifically for it help desk roles
Follow these expert tips to create a compelling it help desk resume that gets noticed
Write 2-3 sentences highlighting your it help desk expertise and key accomplishments.
"Experienced it help desk with expertise in Software and Hardware Requirements Analysis and Responds to Software and Hardware Queries, specialising in industry standards."
Focus on quantifiable achievements in your it help desk roles.
"Respond to Software and Hardware Queries"
"Respond to Software and Hardware Queries resulting in 25% efficiency improvement and $50K cost savings"
Organise your it help desk skills by category and relevance.
"Technical Skills: Software and Hardware Requirements Analysis, Responds to Software and Hardware Queries, Installs and Downloads Software, Adapts Programs to User Requirements"