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Medical Receptionist Resume Template (Australia)

Professional medical receptionist resume template designed for Australian roles. Includes ATS-optimised formatting, key skills, and expert guidance to help you land your next position.

SARAH JOHNSON

Graduate Medical Receptionist

sarah.johnson@email.com | 0412 345 678

Melbourne VIC 3000

PROFESSIONAL SUMMARY

Skilled medical receptionist with experience in interpersonal communication and scheduling appointments. Proven track record of contributing to team success and achieving objectives in professional environments.

PROFESSIONAL EXPERIENCE

Graduate Medical Receptionist

Professional Services Pty Ltd

Jun 2023 - Present
  • • Applied interpersonal communication to support business objectives
  • • Collaborated with team members to complete projects on time and within scope
  • • Maintained high standards of work quality and attention to detail
  • • Contributed to process improvements and workplace efficiency initiatives

KEY SKILLS

• Interpersonal Communication
• Scheduling Appointments
• Patient File Handling
• Customer Service
• Product Knowledge
• Telephone Call Handling
• Complaint Resolution
• Correspondence Management

EDUCATION & QUALIFICATIONS

Bachelor Degree2019
University Name
Professional Development Certificate2021
Professional Body

Free Medical Receptionist Resume Template and Example

This template is specifically designed for Australian medical receptionist roles and optimised to pass Applicant Tracking Systems used by employers across Australia.

What's Included:

ATS-optimised medical receptionist resume formatting
Australian industry standards compliant
Professional layout with medical receptionist focus
DOCX format for easy editing

See also: Resume templates for related roles

ReceptionistsReceptionists (General)Admissions ClerksHotel and Motel Receptionists

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SARAH JOHNSON
sarah.johnson@email.com | 0412 345 678
Melbourne VIC 3000
Summary
Professional medical receptionist with strong background in interpersonal communication, scheduling appointments, patient file handling with proven ability to deliver results.
Work Experience
Medical Receptionist
Professional Services Pty Ltd
Jun 2023 - Present
• Successfully managed greet patients and visitors with measurable results
• Led arrange and record appointments resulting in improved efficiency
Education
Bachelor of Marketing - University of Sydney
Google Analytics Certified • HubSpot Inbound Marketing

Quick Setup - Just 2 Steps

Fill in the boxes below to create your resume

1
Type Your Work Experience
2
Paste Job Description

Essential Information for Medical Receptionist Resumes

Key skills, responsibilities, and ATS tips specifically for medical receptionist roles

Key Skills

  • Interpersonal Communication
  • Scheduling Appointments
  • Patient File Handling
  • Customer Service
  • Product Knowledge
  • Telephone Call Handling
  • Complaint Resolution
  • Correspondence Management

Core Responsibilities

  • Greet Patients and Visitors
  • Arrange and Record Appointments
  • Locate Patient Files
  • Answer Inquiries and Provide Information
  • Handle and Transfer Calls
  • Receive and Resolve Complaints
  • Receive and Distribute Correspondence and Deliveries
  • Maintain Reception Area

ATS Tips

  • Include key terms: Interpersonal Communication, Scheduling Appointments, Patient File Handling
  • Use industry-standard formatting for Medical Receptionist roles
  • Quantify achievements in greet patients and visitors
  • Match job posting language for positions

How to Write a Medical Receptionist Resume

Follow these expert tips to create a compelling medical receptionist resume that gets noticed

Professional Summary

Write 2-3 sentences highlighting your medical receptionist expertise and key accomplishments.

"Experienced medical receptionist with expertise in Interpersonal Communication and Scheduling Appointments, specialising in gp clinic."

Key elements to include:

  • • Years of experience in
  • • Expertise in Interpersonal Communication and Scheduling Appointments
  • • Key achievements in greet patients and visitors

Experience Section

Focus on quantifiable achievements in your medical receptionist roles.

Basic:

"Arrange and Record Appointments"

Enhanced:

"Arrange and Record Appointments resulting in 25% efficiency improvement and $50K cost savings"

Tips:

  • • Use action verbs for greet patients and visitors
  • • Include metrics and percentages
  • • Show progression in roles

Skills Section

Organise your medical receptionist skills by category and relevance.

"Technical Skills: Interpersonal Communication, Scheduling Appointments, Patient File Handling, Customer Service"

Key elements to include:

  • • Prioritise Interpersonal Communication and Scheduling Appointments
  • • Include industry-specific certifications
  • • Match skills to job requirements