Key Skills
- Customer Service
- Front Desk Reception
- Telephone Handling
- Appointment Scheduling
- Data Entry
- Filing
- Word Processing
- Information Provision
Receptionist Resume Template (Australia)
Professional receptionist resume template designed for Australian roles. Includes ATS-optimised formatting, key skills, and expert guidance to help you land your next position.
SARAH JOHNSON
Graduate Receptionist
sarah.johnson@email.com | 0412 345 678
Melbourne VIC 3000
PROFESSIONAL SUMMARY
Skilled receptionist with experience in customer service and front desk reception. Proven track record of contributing to team success and achieving objectives in professional environments.
PROFESSIONAL EXPERIENCE
Graduate Receptionist
Professional Services Pty Ltd
Jun 2023 - Present
- • Applied customer service to support business objectives
- • Collaborated with team members to complete projects on time and within scope
- • Maintained high standards of work quality and attention to detail
- • Contributed to process improvements and workplace efficiency initiatives
KEY SKILLS
• Customer Service
• Front Desk Reception
• Telephone Handling
• Appointment Scheduling
• Data Entry
• Filing
• Word Processing
• Information Provision
EDUCATION & QUALIFICATIONS
Bachelor Degree2019
University Name
Professional Development Certificate2021
Professional Body
Free Receptionist Resume Template and Example
This template is specifically designed for Australian receptionist roles and optimised to pass Applicant Tracking Systems used by employers across Australia.
What's Included:
ATS-optimised receptionist resume formatting
Australian industry standards compliant
Professional layout with receptionist focus
DOCX format for easy editing
See also: Resume templates for related roles
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SARAH JOHNSON
sarah.johnson@email.com | 0412 345 678
Melbourne VIC 3000
Summary
Professional receptionist with strong background in customer service, front desk reception, telephone handling with proven ability to deliver results.
Work Experience
Receptionist
Professional Services Pty Ltd
Jun 2023 - Present
• Successfully managed greet and direct visitors with measurable results
• Led arrange and record appointments resulting in improved efficiency
Education
Bachelor of Marketing - University of Sydney
Google Analytics Certified • HubSpot Inbound Marketing
Quick Setup - Just 2 Steps
Fill in the boxes below to create your resume
1
Type Your Work Experience
2
Paste Job Description
Essential Information for Receptionist Resumes
Key skills, responsibilities, and ATS tips specifically for receptionist roles
Core Responsibilities
- Greet and Direct Visitors
- Arrange and Record Appointments
- Answer Inquiries and Provide Information
- Answer, Connect and Transfer Calls
- Receive and Resolve Complaints
- Receive and Distribute Correspondence, Facsimile Messages and Deliveries
- Maintain the Reception Area
- Advise on Reservations and Arrange Accommodation
ATS Tips
- Include key terms: Customer Service, Front Desk Reception, Telephone Handling
- Use industry-standard formatting for Receptionist roles
- Quantify achievements in greet and direct visitors
- Match job posting language for positions
How to Write a Receptionist Resume
Follow these expert tips to create a compelling receptionist resume that gets noticed
Professional Summary
Write 2-3 sentences highlighting your receptionist expertise and key accomplishments.
"Experienced receptionist with expertise in Customer Service and Front Desk Reception, specialising in corporate."
Key elements to include:
- • Years of experience in
- • Expertise in Customer Service and Front Desk Reception
- • Key achievements in greet and direct visitors
Experience Section
Focus on quantifiable achievements in your receptionist roles.
Basic:
"Arrange and Record Appointments"
Enhanced:
"Arrange and Record Appointments resulting in 25% efficiency improvement and $50K cost savings"
Tips:
- • Use action verbs for greet and direct visitors
- • Include metrics and percentages
- • Show progression in roles
Skills Section
Organise your receptionist skills by category and relevance.
"Technical Skills: Customer Service, Front Desk Reception, Telephone Handling, Appointment Scheduling"
Key elements to include:
- • Prioritise Customer Service and Front Desk Reception
- • Include industry-specific certifications
- • Match skills to job requirements