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General Clerk Cover Letter Template

Professional template and example for Australian job applications

General Clerk Cover Letter Example

Dear Hiring Manager, I’ve spent several years working across busy front and back-office environments, where accuracy and pace matter. In my last role I helped streamline document handling and customer service, reducing the time to locate files by about 20 percent using clear filing codes and a simple daily check. I’ve learned to prioritise tasks without losing sight of small details that can trip you up on a busy day. My strengths align with clerical work you’re looking for. I’m comfortable with records management, mail handling, routine correspondence, and preparing basic reports. I keep office supplies topped up and the equipment in good shape, and I’m clear in my communications when assisting customers or colleagues. I’m keen to bring practical, steady support to [Company Name] and help keep operations running smoothly. In a typical week at [Previous Company], I balanced answering calls, transferring messages, and scheduling appointments while maintaining filing accuracy across multiple systems. When we transitioned to a new document management setup, I helped map workflows and trained two peers. The change cut misfiled documents and rework significantly, and we kept response times within our targets for customer inquiries. I’m available for a chat about how I can contribute to your team at [Company Name]. If you’d like, I can share more about my daily routines and how I prioritise tasks to keep things moving without disruption. Kind regards, [Your Name]

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Our AI analyses your experience against the job requirements to create a targeted cover letter that gets noticed.

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Passes applicant screening systems

AI-powered

Matches your experience to job requirements

Complete both steps above to generate your cover letter

What happens next: Our AI will match your skills to the job requirements, highlight relevant achievements, and create a compelling narrative that positions you as the ideal candidate.

Why This General Clerk Cover Letter Works

Opening Paragraph

Hook with specific achievement + role alignment

Skills Match

Maps experience to job needs + company research

STAR Example

Situation-Task-Action-Result with numbers

Professional Close

Forward momentum + availability

Key Requirements for General Clerk Roles

Essential Skills to Highlight

Make sure your cover letter demonstrates these key skills:

clerical skillsdocument managementcustomer serviceschedulingcommunicationoffice equipment maintenancemail handlingreport preparation

Tip: Include specific examples of how you've used these skills in your STAR example paragraph.

Core Responsibilities to Address

Align your experience with these typical responsibilities:

  • Performs a range of clerical and administrative tasks.
  • Records
  • prepares
  • classifies and files information
  • Sorts
  • ...and more

Tip: Reference 2-3 of these responsibilities when describing your relevant experience.

General Clerk Cover Letter Best Practices

Structure (4 Paragraphs)

Opening (40-60 words): State the role and company, plus one compelling hook
Match (100-130 words): Map 2-3 achievements to their top requirements
Proof (80-100 words): One detailed STAR example with quantified results
Close (30-40 words): Confirm fit and invite discussion

Essential Requirements

  • • Length: 250-350 words (one A4 page)
  • • Australian English spelling and dates (DD/MM/YYYY)
  • • Address to specific person when possible
  • • No photos or personal details (DOB, etc.)

What Makes It Strong

  • • Specific achievements with numbers
  • • Company research in second paragraph
  • • Keywords from the job description
  • • Professional but personable tone

Common Mistakes to Avoid

  • • Generic opening lines
  • • Repeating your CV chronologically
  • • Including salary unless asked
  • • Exceeding one page