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Hospitality Manager Cover Letter Template

Professional template and example for Australian job applications

Hospitality Manager Cover Letter Example

Dear Hiring Manager, As an Hospitality Manager who recently led a major service redesign at [Previous Company], I can bring a practical, calm approach to [Company Name]’s [Job Title] role. I’ve seen how small changes in how we train staff and manage shifts can cut queues and lift guest satisfaction without adding complexity. I’m not chasing flash, just making the front-of-house and back-of-house work smoothly together. In this role, I’d focus on operations, budget discipline, and keeping hygiene and safety standards clear and achievable. I work well with teams on rosters, training, and performance standards, and I keep records tidy so reporting isn’t a last-minute scramble. I’m comfortable managing guest expectations, handling complaints, and keeping marketing and public relations aligned with day-to-day realities. One recent example sticks with me: we faced a spike in orders on a busy Friday night, and a last-minute supply issue. I adjusted the staffing mix, reallocated tasks, and tightened the pre-service briefing. The result was a significantly improved guest flow, lower wait times, and a smoother service rhythm, all while staying within budget and maintaining our hygiene checks. I’d welcome a chat about how I can contribute to [Company Name]. I’m available for a discussion at your convenience and happy to provide more detail on how we can hit targets together. Kind regards, [Your Name]

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What happens next: Our AI will match your skills to the job requirements, highlight relevant achievements, and create a compelling narrative that positions you as the ideal candidate.

Why This Hospitality Manager Cover Letter Works

Opening Paragraph

Hook with specific achievement + role alignment

Skills Match

Maps experience to job needs + company research

STAR Example

Situation-Task-Action-Result with numbers

Professional Close

Forward momentum + availability

Key Requirements for Hospitality Manager Roles

Essential Skills to Highlight

Make sure your cover letter demonstrates these key skills:

Operations ManagementBudget PlanningFinancial ManagementStaff TrainingStaff ManagementHygiene and Safety ComplianceRegulatory ComplianceRecords ManagementCustomer ServicePublic RelationsMarketing KnowledgeComplaint HandlingAdministrative CoordinationQuality Standards

Tip: Include specific examples of how you've used these skills in your STAR example paragraph.

Core Responsibilities to Address

Align your experience with these typical responsibilities:

  • Plan and Direct Organisational Operations
  • Maintain Hygiene
  • Safety and Regulatory Standards
  • Engage and Train Staff
  • Establish Staff Performance Standards
  • ...and more

Tip: Reference 2-3 of these responsibilities when describing your relevant experience.

Hospitality Manager Cover Letter Best Practices

Structure (4 Paragraphs)

Opening (40-60 words): State the role and company, plus one compelling hook
Match (100-130 words): Map 2-3 achievements to their top requirements
Proof (80-100 words): One detailed STAR example with quantified results
Close (30-40 words): Confirm fit and invite discussion

Essential Requirements

  • • Length: 250-350 words (one A4 page)
  • • Australian English spelling and dates (DD/MM/YYYY)
  • • Address to specific person when possible
  • • No photos or personal details (DOB, etc.)

What Makes It Strong

  • • Specific achievements with numbers
  • • Company research in second paragraph
  • • Keywords from the job description
  • • Professional but personable tone

Common Mistakes to Avoid

  • • Generic opening lines
  • • Repeating your CV chronologically
  • • Including salary unless asked
  • • Exceeding one page