Hotel Service Manager Cover Letter Template

Dear Hiring Manager, I’ve kept our hotel running smoothly during busy weekends by keeping teams aligned and issues addressed quickly. In my last role, I helped implement a new rostering system that cut shift gaps by a third and reduced overtime by 15 percent over six months. I can bring that hands-on approach to [Company Name], balancing guest needs with staff capacity and stock control. I understand the core of this role: overseeing reception duties, coordinating with other units, and maintaining clear attendance records. I’m comfortable explaining safety rules, resolving grievances, and documenting incidents without drama. I’ve also supported administrative tasks and kept records accurate for audits, while keeping communication with managers straightforward and timely. One memorable week involved a hotelwide inspection where a last‑minute change required reallocating duties across front desk, housekeeping, and food service. I coordinated the plan, kept the team informed, and our unit met every target with no guest complaints. Significantly improved staff morale followed as people saw a clear, practical path to getting work done and recognised. I’m available for a chat to discuss how my experience can support [Company Name]. I can be reached at your convenience and would be glad to share more detail about my approach to reception operations and team leadership. Kind regards, [Your Name]