Service Manager Cover Letter Template

Dear Hiring Manager, I’ve run daily operations in busy venues and know how quickly issues stack when you’re short staffed. In my current role I helped stabilise rosters for a team of 18 and kept the service level above target during peak periods, with stock accuracy improving to 98 percent. I’m comfortable with budget discipline and keeping a lid on costs while maintaining quality. I’m drawn to [Company Name] because customer service is non negotiable here and I know how to balance people, process and safety. My background covers staff management, health and safety compliance, supplier relations and inventory control. I’ve built short training programs that lift frontline capability and helped implement simple process changes that cut waste and speed up service. One example I’m proud of is when a mid year delivery spike collided with a staff shortage. I reorganised rosters, tightened stock control and introduced a daily huddle to surface issues early. We met delivery windows, kept the floor well stocked and significantly improved customer feedback scores within a month. I’m available to discuss how I can contribute to your team at [Company Name]. I can meet in the coming days to talk about how my background fits the role and what I can bring to the next stage. Kind regards, [Your Name]