Assistant Hotel Manager Cover Letter Template

Dear Hiring Manager, I’ve spent the last few years supporting hotel leadership and keeping guest relations steady during busy shifts. At the last property I worked at, I helped manage daily operations across front desk, housekeeping and food and beverage, and I saw guest feedback move from negative to positive within two weeks after implementing a simple shift handover and issue log. I’m comfortable with the rhythm of a hotel and I know how to stay calm when the phase ramps up. I’m interested in the Assistant Manager role at [Company Name] because I believe my hands-on approach fits the team well. In my day to day I keep a close eye on guest experience, staff scheduling, and problem resolution. I’m confident coordinating with departments to hit service standards, manage incident response, and support training across teams. I’m practical with resources and I know how to balance guest needs with cost control. I’ve used property management systems and standard operating procedures to keep things moving smoothly, and I’m keen to bring that mindset to your property. One example stands out from my time at [Previous Company]. A weekend surge led to backlogs at reception and a spill of guest requests. I reorganised the front desk workflow, reallocated a supervisor to clear the queue, and tightened the daily briefing. The result was a clear improvement in guest satisfaction scores and a smoother shift for the team. It wasn’t flashy, but it worked and the team felt supported. I’m available to discuss how I can contribute to your team and I’m happy to travel for an conversation. If it helps, I can provide local references and some concrete ideas for early improvements at [Company Name]. Kind regards, [Your Name]