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Receptionist Cover Letter Template

Professional template and example for Australian job applications

Receptionist Cover Letter Example

Dear Hiring Manager, I’ve spent the last few years in front desk roles where the focus is clear: make visitors feel seen and keep the day running smoothly. At [Previous Company], I helped manage a busy reception area with 120+ daily visits and reduced the average wait time by 25 minutes during peak periods by refining the check-in flow and directing calls more efficiently. I’m comfortable with the day-to-day: greeting and directing visitors, answering and transferring calls, booking and logging appointments, and handling basic data entry. I’m also used to keeping the reception area presentable, handling deliveries, and providing accurate information to callers and guests. I’m drawn to [Company Name] because you value dependable, low-friction service and a calm, capable front desk presence. In a recent week at [Previous Company], a last-minute schedule change during a conference caused a flurry of calls and rescheduled meetings. I coordinated with three departments to keep everyone informed, updated the appointment log, and ensured visitors were welcomed as new rooms opened. The outcome was no confusion at reception and a smooth flow for attendees. I’m available for a chat about the role and how I can contribute to your team at [Company Name]. I can start with flexible hours and am happy to work around busy periods as needed. Kind regards, [Your Name]

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Matches your experience to job requirements

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What happens next: Our AI will match your skills to the job requirements, highlight relevant achievements, and create a compelling narrative that positions you as the ideal candidate.

Why This Receptionist Cover Letter Works

Opening Paragraph

Hook with specific achievement + role alignment

Skills Match

Maps experience to job needs + company research

STAR Example

Situation-Task-Action-Result with numbers

Professional Close

Forward momentum + availability

Key Requirements for Receptionist Roles

Essential Skills to Highlight

Make sure your cover letter demonstrates these key skills:

Customer ServiceFront Desk ReceptionTelephone HandlingAppointment SchedulingData EntryFilingWord ProcessingInformation ProvisionComplaint HandlingVisitor Greeting

Tip: Include specific examples of how you've used these skills in your STAR example paragraph.

Core Responsibilities to Address

Align your experience with these typical responsibilities:

  • Greet and Direct Visitors
  • Arrange and Record Appointments
  • Answer Inquiries and Provide Information
  • Answer
  • Connect and Transfer Calls
  • ...and more

Tip: Reference 2-3 of these responsibilities when describing your relevant experience.

Receptionist Cover Letter Best Practices

Structure (4 Paragraphs)

Opening (40-60 words): State the role and company, plus one compelling hook
Match (100-130 words): Map 2-3 achievements to their top requirements
Proof (80-100 words): One detailed STAR example with quantified results
Close (30-40 words): Confirm fit and invite discussion

Essential Requirements

  • • Length: 250-350 words (one A4 page)
  • • Australian English spelling and dates (DD/MM/YYYY)
  • • Address to specific person when possible
  • • No photos or personal details (DOB, etc.)

What Makes It Strong

  • • Specific achievements with numbers
  • • Company research in second paragraph
  • • Keywords from the job description
  • • Professional but personable tone

Common Mistakes to Avoid

  • • Generic opening lines
  • • Repeating your CV chronologically
  • • Including salary unless asked
  • • Exceeding one page